For Brochure click here


The CCNA (Cisco Certified Networking Associate) certification is the first in Cisco´s line of certifications that an aspiring networking professional must acquire in order to add value to their IT career. The CCNA certification validates a firm foundation of networking skills that include fundamentals like the OSI Reference Model, Networking Protocols, Layer 2 Switching Concepts and Protocols, Routing Concepts and Protocols, and Wide-Area Networking (WAN) Connectivity. Thus a person who is aiming to qualify for the CCNA certification should be proficient in their abilities to provide basic network installations and troubleshooting.

CCNA Training Details

Skills and knowledge gained through the CCNA training are valuable in the networking field as the topics covered during the CCNA training program provide the basis for all networking topologies and protocols.

Over the last many years Shiva Computers has successfully trained several thousands of networking professionals who have qualified the CISCO CCNA certification exam.

The CCNA training covers all aspects of the 200-120 curriculum in detail. The course also provides practical hands-on training on Cisco Routers and Cisco Switches, as no WAN setup is complete without Leased line / Wireless / VSAT / DSL etc. Telecom devices like CSU/DSU, Telco MUX, are also covered in the Practical setup. The training for CCNA Certification is provided by Senior Network/WAN engineers who have several years of field experience.

CCNA Course Contents

Basic Networking

  • Introduction to computer networking
  • Network devices & cabling
  • System Communications
  • OSI Layers & TCP/IP Model
  • IP Addressing Schema
  • Subnet mask & Gateways
  • IP Subnetting with examples

Basic Router Configuration

  • Cisco Routers
  • Connecting to a Cisco Router
  • Booting a Cisco Router
  • Cisco Router Components
  • Cisco Router Models
  • Cisco Router Passwords
  • Cisco Router Commands
  • Cisco Router Banner
  • Cisco Router Interfaces
  • Cisco Router Serial Interfaces
  • Router Configuration Commands
  • Troubleshooting
  • Verifying Router Configuration

Switching & WAN Units

  • Ethernet Overview
  • Switch vs Bridge
  • Switch Functions
  • LAN Switch Types
  • Cisco Switch Verification
  • Switch Port Security
  • Static MAC Addresses
  • CDP Overview
  • CDP Commands

Wide Area Network

  • WAN Terminology
  • WAN Interface Types
  • WAN Connection Types
  • WAN Protocols (HDLC)
  • WAN Protocols (PPP & Its Components)
  • PPP LCP Configuration Options
  • PPP Session Establishment & Auth Methods
  • Configuring & Verifying PPP

TCP/IP Addressing & Protocols

  • IP Subnetting Part II
  • VLSM Part II
  • TCP/IP Suite Overview
  • Application Layer Protocols
  • Transport Layer Protocols
  • Internet Layer Protocols

Frame Relay

  • Introduction to Frame Relay
  • Frame Relay Technology and Terminology
  • Frame Relay Encapsulation, VCs & DLCI
  • Local Management Interface
  • E Example: LMI Configuration
  • Frame Relay Congestion Control
  • Subinterfaces
  • Monitoring Frame Relay

Managing a Cisco Router & Internetwork

  • Boot System Command and using Cisco IFS
  • Using SDM to Manage the Flash Memory
  • Backup & Restore & using SDM
  • CDP, SDM & Telnet & Debugging

Cisco's Wireless Technologies

  • Wireless Networking Overview
  • Standards
  • Cisco's Unified Wireless Solution
  • Split MAC Architecture
  • Wireless Security


  • Cable & DSL
  • Using ASDM for ASA for WAN Connections
  • VPNs
  • Introduction to Cisco IOS IPSec
  • Using ASDM for ASA for VPN and IPSec
  • Effective Bandwidth

IP Routing & Routing Protocols

  • Distance Vector vs Link State Routing
  • Link State Operation
  • Routing Updates
  • Routing Tables

Dynamic Routing Protocols Part

  • RIPv Overview
  • Configuring RIP
  • EIGRP Overview
  • Configuring EIGRP
  • OSPF
  • Configuring OSPF
  • Configuring EIGRP & OSPF Summary Routes
  • Route Redistribution

Spanning Tree Protocol

  • STP Overview
  • STP Terminology
  • STP Operation
  • STP Port States
  • When to use STP
  • STP Examples

Virtual LANs

  • VLAN Overview
  • VLAN Trunking
  • VLAN Trunking Protocols
  • VTP Pruning
  • Routing between VLANs
  • Configuring VLANs & Trunk Ports
  • Configuring Inter-VLAN Routing & VTP

Managing a Cisco Router & Internetwork

  • Router Configuration Register
  • Router Password Recovery
  • IOS Image Backup and Upgrade
  • IP Host Tables

IP Access Lists

  • Standard IP Access List
  • Extended IP Access List

Cisco’s IOS and Security Device Manager

  • SSH, Do Command & using the PIPE
  • Cisco Security Device Manager (SDM)
  • Cisco ASDM for ASA (Demo)
  • SDM User Guide

Layer- Switching & Advanced STP Topics

  • Cisco Switches
  • Switching Services
  • PostFast, UplinkFast & BackboneFast
  • RSTP & Etherchannel
  • Catalyst Switch Configuration
  • Configuring PortFast, BPDUGuard, BPDU Filter, UplinkFast & BackboneFast
  • Configuring RSTP & Etherchannel
  • Verifying Catalyst Switch Configuration
  • Cisco Network Assistant


  • Secured Networking and & Cisco IOS Firewalls
  • Advanced ACLs

Voice VLANs

  • Configuring Voice VLANs
  • Configuring IP Phone Voice Traffic

Network Address Translation

  • NAT, NAT Types & NAT Names
  • How NAT Works
  • Testing & Troubleshooting NAT
  • Using ASDM for ASA to Configure NAT


  • Needs and Benefits of IPv
  • IPv Addressing & Address Types
  • IPv Autoconfiguartion
  • Configuring Cisco Routers with IPv, DHCPv & ICMPv
  • IPv Routing Protocols
  • Migrating to IPv
  • Configuring IPv

For Brochure click here